Frequently Asked Questions
What areas and counties does Soltrex Solutions serve?
We serve Houston, TX and the surrounding counties - Harris, Brazoria, Fort Bend, and Hopkins. If you're in one of these areas, we can handle your solar panel installation, maintenance, and removal needs. Contact us to confirm service availability at your location.
Do you travel to my home for solar panel installation and maintenance, or do I need to visit your location?
We come to you. Our team travels throughout Houston, TX and the service areas to perform solar panel installation, maintenance, and removal at your property. There's no need to visit our location - we handle the work on-site.
How long does a solar panel installation typically take?
Most installations are completed in a single day. We work efficiently to get your system up and running without disrupting your schedule. Reach out with your project details, and we'll give you a clearer timeline based on your setup.
What is included in your solar panel maintenance service?
Our maintenance covers three key areas - repair work, system resets, and panel cleaning. We inspect your system to catch issues early. It's all part of keeping your panels working at their best.
Do you offer free estimates before starting a solar panel installation or removal project?
Yes, we provide free estimates. We'll assess your project and give you an honest quote before any work begins. Get in touch with us in Houston, TX to schedule your no-cost solar panel estimate.
Can you handle same-day or emergency solar panel repair and service requests?
We do take same-day and emergency service requests when our schedule allows. If your solar panel system needs urgent attention, contact us right away. We'll do what we can to get your system back online fast.
What payment methods does Soltrex Solutions accept?
We accept cards, Zelle, and cash. Pick whatever works best for you. Payment's handled after the work is done, so there's no hassle.
Does your team perform solar panel cleaning and inspection as part of maintenance?
Absolutely. Solar panel cleaning and inspection are core parts of our maintenance service. Clean panels work better, and inspections catch problems before they get worse. We handle both in Houston, TX and the surrounding counties.
Do you offer solar panel upgrade services in addition to installation and removal?
Yes. Beyond installation and removal, we offer solar panel upgrades. If your current system needs an boost or you want newer equipment, we can help. Contact us to discuss your upgrade options.
Can your team communicate in Spanish as well as English?
Our team speaks both Spanish and English. We're here to work with you in whichever language you're most comfortable with. Get in touch with Soltrex Solutions in Houston anytime.